Exploreour faq's
Wild curiositiesLet's answer some common questions
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1. How far away is Hoedspruit?
Hoedspruit is located 13km away from Tomo Safari Lodge. It takes approximately half an hour to drive into town as long as you don’t run into any elephant traffic along the way.
2. Do you offer airport transfer?
Yes we do. For a maximum of 3 people we have our in house service and for more than 3 people we can organize an external transfer for you to and from the East Gate Airport. Ask for pricing at the time of booking.
3. Are children allowed?
Yes, Tomo Safari Lodge is a child friendly lodge. We welcome children of all ages. Babysitting can be arranged at an extra cost and needs to be organized at the time of booking.
4. What should I wear on safari?
We recommend wearing informal and comfortable, neutral-coloured clothing such as:
- Long pants or trousers for safari
- Good walking shoes
- Cotton shirts
- A warm fleece or jacket, hat or beanie and gloves for the mornings and cooler days.
5. Do you have wifi?
Yes, there is WiFi available in all suites and main areas of the lodge and pool area. Signal may be intermittent the further you are from the main lodge.
Please note that we ask that all phones be switched to silent in main areas to maintain the tranquil and peaceful atmosphere. Additionally, on safari we request that devices be switched to airplane mode and all geotagging functions should be switched off to help with conservation efforts.
6. Can children go on game drive?
Yes, children can go on game drive. However, it is ALWAYS up to the discretion of the ranger driving the game viewer as to whether or not the child will be able to attend or not. If you are with children of 5 years or younger we ask that you hire your own private game viewer for your safari experiences or enquire about a babysitter to watch your child during the game drives. Please read or Child Policy.
7. Is Tomo inside the Kruger National Park?
8. Do you go on game drives at Tomo?
Yes, at Tomo Safari Lodge, we offer both morning and afternoon game drives led by expert guides. These excursions provide thrilling opportunities to encounter Africa’s iconic wildlife, including the Big Five, in their natural habitat. Morning drives typically include a stop for tea, coffee, biscuits, and rusks, while afternoon drives feature sundowners and light snacks. Two game drives per day are included in our rates.
9. Can we go on a game drive on the day we arrive?
Yes, you can join a game drive on the day of your arrival. To ensure you don’t miss it, please arrive at Tomo Safari Lodge by 14:00. This allows enough time to check in and get ready before the afternoon game drive departs.
1. How many nights do you recommend staying?
In order to full enjoy your stay with us we recommend a 4 to 5 night stay. With this amount of time you will be able to fully enjoy the lodge, the safaris, and even enjoy 1 or 2 of the wonderful activities that we offer around us!
2. What is the conservation levy and gate fee?
The conservation levy and gate fee is a small and mandatory levy that supports our efforts towards conservation and anti-poaching on our reserve. To see more click on links: ConservationFeeExplained & GateFeeExplained
3. Is tipping the staff expected at Tomo Safari Lodge?
Tipping is entirely at your discretion but is a common practice at safari lodges in South Africa. It is a way to show appreciation for excellent service and the hard work of the staff who enhance your experience. While not mandatory, gratuities are greatly appreciated by the team. for more details on tipping guidelines, you can view: Tipping while on safari…
1. Is the lodge fenced?
Yes, Tomo Safari Lodge is fenced. We have a fence that runs around the lodge that is 2 metres high that is electrified. In front of the pool and deck area we have a lower Kenya fence that allows for safety and doesn’t disturb the view. Further our around the lodge we also have an elephant fence that is in place to keep the elephants out so that the trees around the lodge do not get damaged.
1. Can I order room service?
No, we do not offer room service.
2. Is there a laundry service?
Yes, we do offer a next day laundry service. See the price sheet in your room for more information.
3. Do you have a coffee machine?
Yes, each room has it’s own coffee machine. In the main area of the lodge we also have a coffee station.
1. Should I be worried about malaria and yellow-fever?
Tomo Safari Lodge is located in a low-risk malaria area, however, we always recommend that each guest consults with their family doctor before travelling. Mosquitoes are mostly present during the warmer months, our suites contain repellent sprays for your use.
We are not situated in a yellow-fever area, but it is still a good idea to talk to your family doctor before travelling.
See more on Health & Safety.
